due to high demand, shanghai disney resort parking lots will be at or near full capacity during the weekends and holidays. guests visiting shanghai disneyland and disneytown are advised to take the metro, taxi or other public transportation.
zootopia has officially opened at shanghai disneyland on december 20. as we continue to manage maximum capacity for each area of our resort, and in anticipation of high demand to visit zootopia during its opening period, please understand that admission to zootopia or its new attraction “zootopia: hot pursuit” may not be secured for every guest who enters shanghai disneyland. however, guests will be able to encounter multiple new experiences with a zootopia touch throughout the park, including decoration, entertainment, food & beverage and merchandise. please also note that overnight queuing for entry to shanghai disneyland on any day is not permitted. guests are encouraged to plan their trip accordingly.
in the opening phase, we expect that pauses and brief downtimes may occur from time to time in the new attraction “zootopia: hot pursuit”. downtimes may occur for a variety of reasons due to the complexity of the ride system and built-in safety features, based on industry requirements and best practices. in the event of downtime, guests will be required to evacuate according to onsite cast members' instructions. operation of the attraction will be resumed after the completion of all necessary procedures. we appreciate the understanding and cooperation of our guests during this opening period.
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accessibility | guest services | shanghai disney resort-九游会电竞
shanghai disney resort strives to provide access for all of our guests in wheelchairs.
venues not requiring transfer
the following attractions and entertainment venues allow guests to remain seated in a wheelchair:
- fantasia carousel
- garden of the twelve friends
- 'once upon a time' adventure
- the many adventures of winnie the pooh
- voyage to the crystal grotto
- alice in wonderland maze
- shipwreck shore
- stitch encounter
- buzz lightyear planet rescue
- marvel universe
- siren’s revenge
- tron realm, chevrolet digital challenge
- vista trail at camp discovery
- storyhouse stage (subject to availability)
- happy circle
- arena e stage
- meet mickey
- storybook court
- evergreen playhouse
- el teatro fandango
- walt disney grand theatre
if you would like more details about accessibility to attractions and entertainment, visit guest services inside the main entrance to the theme park or ask a cast member for assistance.
for more details about the operating hours of attractions and entertainment show times, please check the attractions and entertainment real-time status published on the shanghai disney resort official app.
venues requiring transfer
the following attractions require guests to transfer from a wheelchair:
- dumbo the flying elephant
- peter pan's flight
- hunny pot spin
- seven dwarfs mine train
- roaring rapids
- soaring over the horizon
- pirates of the caribbean battle for the sunken treasure
- explorer canoes
- jet packs
- tron lightcycle power run – presented by chevrolet
- slinky dog spin
- rex’s racer
- woody’s roundup
- zootopia: hot pursuit
please note that cast members are not permitted to physically transfer guests from wheelchairs. we recommend that guests who need assistance travel with a companion who can help.