due to high demand, shanghai disney resort parking lots will be at or near full capacity during the weekends and holidays. guests visiting shanghai disneyland and disneytown are advised to take the metro, taxi or other public transportation.
zootopia has officially opened at shanghai disneyland on december 20. as we continue to manage maximum capacity for each area of our resort, and in anticipation of high demand to visit zootopia during its opening period, please understand that admission to zootopia or its new attraction “zootopia: hot pursuit” may not be secured for every guest who enters shanghai disneyland. however, guests will be able to encounter multiple new experiences with a zootopia touch throughout the park, including decoration, entertainment, food & beverage and merchandise. please also note that overnight queuing for entry to shanghai disneyland on any day is not permitted. guests are encouraged to plan their trip accordingly.
in the opening phase, we expect that pauses and brief downtimes may occur from time to time in the new attraction “zootopia: hot pursuit”. downtimes may occur for a variety of reasons due to the complexity of the ride system and built-in safety features, based on industry requirements and best practices. in the event of downtime, guests will be required to evacuate according to onsite cast members' instructions. operation of the attraction will be resumed after the completion of all necessary procedures. we appreciate the understanding and cooperation of our guests during this opening period.
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disability access service card | shanghai disney resort-九游会电竞
shanghai disney resort provides numerous accommodations for guests with disabilities.
disability access service card
the disability access service is designed for guests with a valid disability certificate or proof of disability who are unable to tolerate extended waits at attractions due to their disabilities. this service allows guests with disabilities to schedule a return time that is comparable to the current queue wait time for the attraction. the service does not provide immediate or priority attraction access.
to provide better services to guests with disabilities, starting from september 1st, 2021, a disability access service card can be requested by guests with a valid disability certificate or proof of disability (for mainland china guests, please provide a valid disability certificate of the people's republic of china issued by the china disabled persons' federation; for other guests, please provide an official disability certificate issued by a relevant government authority) at guest services by the shanghai disneyland main entrance. guests can for more information about the service’s terms and conditions. guests can complete the application before their visit to shanghai disneyland. once the guest has entered shanghai disneyland they can visit the guest services center at the main entrance and present the completed form as well as their valid disability certificate or proof of disability to apply for a disability access service card. for more information, please ask our cast members for assistance.