due to high demand, shanghai disney resort parking lots will be at or near full capacity during the weekends and holidays. guests visiting shanghai disneyland and disneytown are advised to take the metro, taxi or other public transportation.
zootopia has officially opened at shanghai disneyland on december 20. as we continue to manage maximum capacity for each area of our resort, and in anticipation of high demand to visit zootopia during its opening period, please understand that admission to zootopia or its new attraction “zootopia: hot pursuit” may not be secured for every guest who enters shanghai disneyland. however, guests will be able to encounter multiple new experiences with a zootopia touch throughout the park, including decoration, entertainment, food & beverage and merchandise.

please also note that overnight queuing for entry to shanghai disneyland on any day is not permitted. guests are encouraged to plan their trip accordingly.

in the opening phase, we expect that pauses and brief downtimes may occur from time to time in the new attraction “zootopia: hot pursuit”. downtimes may occur for a variety of reasons due to the complexity of the ride system and built-in safety features, based on industry requirements and best practices. in the event of downtime, guests will be required to evacuate according to onsite cast members' instructions. operation of the attraction will be resumed after the completion of all necessary procedures. we appreciate the understanding and cooperation of our guests during this opening period.
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wheelchair rental | guest services | shanghai disney resort-九游会电竞

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for guests with mobility challenges, manual wheelchairs are available for rent inside shanghai disneyland on a first-come, first-served basis.

location
you can find wheelchair rentals just inside the turnstiles near the main entrance of the theme park.

price
daily wheelchair rentals are available for rmb¥90. at the end of the day, simply return your wheelchair to the rental location.

keep in mind

  • wheelchairs may not be reserved in advance, and quantities are limited.
  • wheelchairs rented within shanghai disneyland may not be taken outside the theme park.
  • weight restrictions may apply.

park accessibility
nearly all main entrances to restaurants, shops, attractions and shows are accessible to guests in wheelchairs.

certain attractions require guests to transfer from their wheelchair to a ride system. please note that cast members are not permitted to physically transfer guests from wheelchairs. if you need assistance, we suggest you travel with a companion.

for more details, we invite you to consult accessibility to attractions and entertainment and services for guests with disabilities at shanghai disney resort.

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